Benefits

All full-time employees who maintain an average of 30 hours a week are eligible for benefits. Eligible dependents include:

• Legally married spouse
• Child dependents under the age of 26
• Child dependents over the age of 26 that are physically or mentally dependent on their parents or legal guardians

• New Hire: You will have 30 days from the day you start employment to make your new hire elections. Coverage is effective the first day of employment. Failure to enroll will be considered a waiver of benefits.
• Open Enrollment: Health Carousel’s annual Open Enrollment occurs every year in the fall. Changes made during Open Enrollment will be effective November 1st.
• Qualifying Event: You will have 30 days from the date of your qualifying life event to make any mid-year changes, such as: some text
  • Marriage
  • Birth/Adoption
  • Divorce
  • Change of employment status
  • Coverage is effective the date of the life event.

• Review the Employee Benefits Enrollment Guide to understand the coverages available.
• You can make your benefit elections via ADP Workforce Now: some text
  • https://workforcenow.adp.com
  • Online elections must be made within the enrollment window.
  • You can also make your benefit elections through ADP’s mobile application.
  • Paper forms are available upon request.
  • Contact HCBenefits@HealthCarousel.com  should you have any questions regarding your benefit enrollment through ADP Workforce Now.
  • Contact Registration@HealthCarousel.com should you have any issues with accessing ADP

• Enrollments in ADP are approved and then sent to the carriers on a weekly file feed every Thursday morning. Enrollments made in ADP after the feed is processed will be sent to ADP on the following week’s file.some text
  • United Healthcare processes the file on Thursday and will have coverage active by Thursday afternoon.
  • MetLife takes 24-48 hours to process the files and will have coverage active on Friday or Monday, depending on processing time.  
• Regardless of when enrollments are processed, coverage will always be effective on the date of the hire or the date of the qualifying life event.

Any missed deductions, whether from a late enrollment or weeks taken off within or between assignments, will be made up on the following paycheck(s)

• Medical
  • www.MyUHC.com
  • You can access your card online.
  • Physical cards will also be mailed to your home address.
• Dental & Vision
  • www.MetLife.com/MyBenefits
  • You can access your card online.
  • Physical cards will not be issued and are not required.
  • Your provider just needs to know the coverage is through MetLife and the employee’s Social Security Number.

• If your assignment ends and you do not have a contract signed for an assignment that starts within 28 days of your last day worked, you will no longer be active. Your benefits will end on the Saturday of your last week worked.
• If you have a break of more than 28 consecutive days within an assignment, whether scheduled or unscheduled, you will no longer be active and your benefits will end on the Saturday of your last week worked.
• For child dependents who turn 26, coverage will end on the last day of their birth month.

• You will be able to continue your medical, dental, and/or vision through COBRA continuation coverage. Sheakley is our COBRA administrator and you will receive your notice and enrollment information from them within the first few weeks of  leaving the company.
• You will get information directly from MetLife on how to convert employee plans to individual plans for any/all portable coverages in which you are enrolled.

ADP Retirement Services takes roughly a month to process terminations when employment ends. Once fully processed, you can use your ADP login at www.mykplan.com or you can call ADP at 800-695-7526 to request a distribution.

To enroll in Health Carousel’s 401k, you must have received your first paycheck

All full-time employees who maintain an average of 30 hours a week are eligible for benefits. Eligible dependents include:

• Legally married spouse
• Child dependents under the age of 26
• Child dependents over the age of 26 that are physically or mentally dependent on their parents or legal guardians

• New Hire: You will have 30 days from the day you start employment to make your new hire elections. Coverage is effective the first day of employment. Failure to enroll will be considered a waiver of benefits.
• Open Enrollment: Health Carousel’s annual Open Enrollment occurs every year in the fall. Changes made during Open Enrollment will be effective November 1st.
• Qualifying Life Event: You will have 30 days from the date of your qualifying life event to make any mid-year changes, such as: some text
  • Marriage
  • Birth/Adoption
  • Divorce
  • Change of employment status
  • Coverage is effective the date of the life event.

• Review the 2023–2024 Employee Benefits Enrollment Guide to understand the coverages available.
• You can make your benefit elections via ADP Workforce Now: some text
  • https://workforcenow.adp.com
  • Online elections must be made within the enrollment window.
  • You can also make your benefit elections through ADP’s mobile application.
  • Paper forms are available upon request.
  • Contact HCBenefits@HealthCarousel.com  should you have any questions regarding your benefit enrollment through ADP Workforce Now.
  • Contact Registration@HealthCarousel.com should you have any issues with accessing ADP

• Enrollments in ADP are approved and then sent to the carriers on a weekly file feed every Thursday morning. Enrollments made in ADP after the feed is processed will be sent to ADP on the following week’s file.some text
  • United Healthcare processes the file on Thursday and will have coverage active by Thursday afternoon.
  • MetLife takes 24-48 hours to process the files and will have coverage active on Friday or Monday, depending on processing time.  
• Do you have a SSN on file in ADP yet? If ADP has not been updated with your SSN, your enrollments cannot be fully processed. Reach out to your IES to get this updated.
• Regardless of when enrollments are processed, coverage will always be effective on the date of the hire or the date of the qualifying life event.

Any missed deductions, whether from a late enrollment or weeks taken off within or between assignments, will be made up on the following paycheck(s)

• Medical
  • www.MyUHC.com
  • You can access your card online.
  • Physical cards will also be mailed to your home address.
• Dental & Vision
  • www.MetLife.com/MyBenefits
  • You can access your card online.
  • Physical cards will not be issued and are not required.
  • Your provider just needs to know the coverage is through MetLife and the employee’s Social Security Number.

• If you have more than 90 consecutive days off (not including any approved FMLA time) your active coverage will end and you will need to enroll in COBRA to continue medical, dental, and/or vision.

• For child dependents who turn 26, coverage will end on the last day of their birth month.

‍

• You will be able to continue your medical, dental, and/or vision through COBRA continuation coverage. Sheakley is our COBRA administrator and you will receive your notice and enrollment information from them within the first few weeks of you leaving the company.
• You will get information directly from MetLife on how to convert employee plans to individual plans for any/all portable coverages in which you are enrolled.

ADP Retirement Services takes roughly a month to process terminations when employment ends. Once fully processed, you can use your ADP login at www.mykplan.com or you can call ADP at 800-695-7526 to request a distribution.

To enroll in Health Carousel’s 401k, you must have received your first paycheck with your SSN on file.